TSB
 
KIA
 
SORENTO
 
2011

Technical Service Bulletins and Recalls for 2011 KIA SORENTO

Bulletin Number: TSB-045(REV 1) Bulletin Date: 11-01-2012
Component:
103100 power train:automatic transmission:control module (tcm, pcm)
Summary
Kia: information regarding installing an inhibitor switch bracket on inhibitor switch due to an uneven engagement when shifting gears or a no start condition in power train control module (pcm). models 2011-2012 sorento.
Bulletin Number: TSB-045(REV 1) Bulletin Date: 11-01-2012
Component:
103100 power train:automatic transmission:control module (tcm, pcm)
Summary
Kia: information regarding installing an inhibitor switch bracket on inhibitor switch due to an uneven engagement when shifting gears or a no start condition in power train control module (pcm). models 2011-2012 sorento.
Bulletin Number: PS-211 Bulletin Date: 05-01-2012
Component:
Engine (pws)
Summary
Kia: due to design of drain holes in valley of lambda v6 engines, a misdiagnose of a possible oil leak source in rear main seal or oil pan, when actual leaks coming from engine valley,oil filter housing, oil pressure switch, and/or gasket
Bulletin Number: PS-211 Bulletin Date: 05-01-2012
Component:
Engine (pws)
Summary
Kia: due to design of drain holes in valley of lambda v6 engines, a misdiagnose of a possible oil leak source in rear main seal or oil pan, when actual leaks coming from engine valley,oil filter housing, oil pressure switch, and/or gasket
Bulletin Number: SC-091 REV 2 Bulletin Date: 10-01-2011
Component:
Suspension:front:springs:coil springs
Summary
Kia: the coil springs may collect rocks in the front strut and cause damage. there may also be a squeaking noise. 2011 sorento. *rm updated 1/23/12. *pe
Bulletin Number: SC-091 REV 2 Bulletin Date: 10-01-2011
Component:
021210 suspension:front:springs:coil springs
Summary
Kia: the coil springs may collect rocks in the front strut and cause damage. there may also be a squeaking noise. 2011 sorento. *rm updated 1/23/12. *pe
Bulletin Number: TSB-083 Bulletin Date: 08-01-2011
Component:
Engine and engine cooling:engine
Summary
Kia: for gdi high pressure fuel system, special service information and specifications are provided. *pe
Bulletin Number: TSB-083 Bulletin Date: 08-01-2011
Component:
Fuel system, gasoline
Summary
Kia: for gdi high pressure fuel system, special service information and specifications are provided. *pe
Bulletin Number: TSB-083 Bulletin Date: 08-01-2011
Component:
061000 engine and engine cooling:engine
Summary
Kia: for gdi high pressure fuel system, special service information and specifications are provided. *pe
Bulletin Number: TSB-083 Bulletin Date: 08-01-2011
Component:
070000 fuel system, gasoline
Summary
Kia: for gdi high pressure fuel system, special service information and specifications are provided. *pe
Bulletin Number: TSB-101 Bulletin Date: 06-01-2011
Component:
Power train:automatic transmission:control module (tcm, pcm)
Summary
Kia motors: 2011-2012 sorento. malfunction light is on with stored trouble codes. *rm
Bulletin Number: TSB-015 Bulletin Date: 06-01-2011
Component:
Electrical system:battery:cables
Summary
Kia motors: installing an additional ground cable to the battery may cause sensor problems. *rm
Bulletin Number: TSB-101 Bulletin Date: 06-01-2011
Component:
103100 power train:automatic transmission:control module (tcm, pcm)
Summary
Kia motors: 2011-2012 sorento. malfunction light is on with stored trouble codes. *rm
Bulletin Number: TSB-015 Bulletin Date: 06-01-2011
Component:
111100 electrical system:battery:cables
Summary
Kia motors: installing an additional ground cable to the battery may cause sensor problems. *rm
Bulletin Number: SC-082 Bulletin Date: 04-01-2011
Component:
Power train:automatic transmission
Summary
Kia: intermediate shaft noise. certain vehicles with automatic transmissions be repaired for this concern. two countermeasures will be implemented simultaneously to correct the intermediate shaft noise. *pe updated 11/22/10. *pe up
Bulletin Number: SC-082 Bulletin Date: 04-01-2011
Component:
103000 power train:automatic transmission
Summary
Kia: intermediate shaft noise. certain vehicles with automatic transmissions be repaired for this concern. two countermeasures will be implemented simultaneously to correct the intermediate shaft noise. *pe updated 11/22/10. *pe up
Bulletin Number: TSB-014 Bulletin Date: 02-01-2011
Component:
Electrical system:alternator/generator/regulator
Summary
Kia: there may be a condition where the battery light/charging system will be illuminated. there could be no charge and there is a process for replacing the alternator. *rm updated on 06/08/2011. *kb
Bulletin Number: TSB-014 Bulletin Date: 02-01-2011
Component:
112000 electrical system:alternator/generator/regulator
Summary
Kia: there may be a condition where the battery light/charging system will be illuminated. there could be no charge and there is a process for replacing the alternator. *rm updated on 06/08/2011. *kb
Bulletin Number: 93 Bulletin Date: 01-01-2011
Component:
Power train:automatic transmission:control module (tcm, pcm)
Summary
Kia: the malfunction light is on with an internal trouble code stored. theere is a procedure for updating the power control module. 2011 sorento. *rm
Bulletin Number: PS162 Bulletin Date: 01-01-2011
Component:
Engine and engine cooling:exhaust system:emission control
Summary
Kia motors: there may be evaporative system fault codes caused by spider webs around the air filter. *rm
Bulletin Number: 93 Bulletin Date: 01-01-2011
Component:
103100 power train:automatic transmission:control module (tcm, pcm)
Summary
Kia: the malfunction light is on with an internal trouble code stored. theere is a procedure for updating the power control module. 2011 sorento. *rm
Bulletin Number: PS162 Bulletin Date: 01-01-2011
Component:
063100 engine and engine cooling:exhaust system:emission control
Summary
Kia motors: there may be evaporative system fault codes caused by spider webs around the air filter. *rm
Bulletin Number: TSB-087 Bulletin Date: 12-01-2010
Component:
Power train:automatic transmission:control module (tcm, pcm)
Summary
Kia: the procedure to upgrade the powertrain control module. *rm
Bulletin Number: TSB-087 Bulletin Date: 12-01-2010
Component:
103100 power train:automatic transmission:control module (tcm, pcm)
Summary
Kia: the procedure to upgrade the powertrain control module. *rm
Bulletin Number: SC-082 REV 3 Bulletin Date: 10-01-2010
Component:
Engine and engine cooling:engine
Summary
Kia: intermediate shaft noise. provides information related to some vehicles with 2.4l engines and automatic transmissions. although some might not have a direct complaint related to a clunk or squealing noise from the intermediate shaft
Bulletin Number: SC-082 REV 3 Bulletin Date: 10-01-2010
Component:
Power train:automatic transmission
Summary
Kia: intermediate shaft noise. provides information related to some vehicles with 2.4l engines and automatic transmissions. although some might not have a direct complaint related to a clunk or squealing noise from the intermediate shaft
Bulletin Number: SC-085 Bulletin Date: 10-01-2010
Component:
Seats
Summary
Kia: vehicles built 4/6/10-7/16-10. seat u bracket installation. the structural tube under the front passenger seat may have been over expanded, causing pressure on and deformation of the inboard bracket. *pe
Bulletin Number: SC-085 Bulletin Date: 10-01-2010
Component:
Seats:barriers
Summary
Kia: vehicles built 4/6/10-7/16-10. seat u bracket installation. the structural tube under the front passenger seat may have been over expanded, causing pressure on and deformation of the inboard bracket. *pe
Bulletin Number: TSB-072 Bulletin Date: 10-01-2010
Component:
Air bags
Summary
Kia: the air bag occupant detection system in certain vehicles is sensitive and can be defeated by electronic devices or water. *rm
Bulletin Number: SC-082 REV 3 Bulletin Date: 10-01-2010
Component:
061000 engine and engine cooling:engine
Summary
Kia: intermediate shaft noise. provides information related to some vehicles with 2.4l engines and automatic transmissions. although some might not have a direct complaint related to a clunk or squealing noise from the intermediate shaft
Bulletin Number: SC-082 REV 3 Bulletin Date: 10-01-2010
Component:
103000 power train:automatic transmission
Summary
Kia: intermediate shaft noise. provides information related to some vehicles with 2.4l engines and automatic transmissions. although some might not have a direct complaint related to a clunk or squealing noise from the intermediate shaft
Bulletin Number: SC-085 Bulletin Date: 10-01-2010
Component:
220000 seats
Summary
Kia: vehicles built 4/6/10-7/16-10. seat u bracket installation. the structural tube under the front passenger seat may have been over expanded, causing pressure on and deformation of the inboard bracket. *pe
Bulletin Number: SC-085 Bulletin Date: 10-01-2010
Component:
220100 seats:barriers
Summary
Kia: vehicles built 4/6/10-7/16-10. seat u bracket installation. the structural tube under the front passenger seat may have been over expanded, causing pressure on and deformation of the inboard bracket. *pe
Bulletin Number: TSB-072 Bulletin Date: 10-01-2010
Component:
140000 air bags
Summary
Kia: the air bag occupant detection system in certain vehicles is sensitive and can be defeated by electronic devices or water. *rm
Bulletin Number: TSB-026 Bulletin Date: 07-01-2010
Component:
Power train:manual transmission
Summary
Kia: provides information related to a electronic stability control (esc) software upgrade available for some vehicles with manual transmission. this software upgrade will cor4rect a concern which may cause the hac (hill start assist con
Bulletin Number: TSB-026 Bulletin Date: 07-01-2010
Component:
Electrical system: software
Summary
Kia: provides information related to a electronic stability control (esc) software upgrade available for some vehicles with manual transmission. this software upgrade will cor4rect a concern which may cause the hac (hill start assist con
Bulletin Number: TSB-026 Bulletin Date: 07-01-2010
Component:
102000 power train:manual transmission
Summary
Kia: provides information related to a electronic stability control (esc) software upgrade available for some vehicles with manual transmission. this software upgrade will cor4rect a concern which may cause the hac (hill start assist con
Bulletin Number: TSB-026 Bulletin Date: 07-01-2010
Component:
118000 electrical system: software
Summary
Kia: provides information related to a electronic stability control (esc) software upgrade available for some vehicles with manual transmission. this software upgrade will cor4rect a concern which may cause the hac (hill start assist con
Bulletin Number: TSB-013 Bulletin Date: 06-01-2010
Component:
Electrical system:starter assembly:solenoid
Summary
Kia: service action-starter solenoid wire contact with coolant line bracket. provides information relating to some vehicles equipped with 2.4l engines. there may be intermittent wire contact on the steel coolant pipe flange, where the st
Bulletin Number: TSB-013 Bulletin Date: 06-01-2010
Component:
113100 electrical system:starter assembly:solenoid
Summary
Kia: service action-starter solenoid wire contact with coolant line bracket. provides information relating to some vehicles equipped with 2.4l engines. there may be intermittent wire contact on the steel coolant pipe flange, where the st
Bulletin Number: PS-138 Bulletin Date: 05-01-2010
Component:
Engine and engine cooling:engine
Summary
Kia: pitstop-no driveability complaints. some vehicles with 3.5l produced prior to 4/8/10 may set a p0300 dtc with no indication of engine roughness or mis-fire. during vehicle investigation and testing the crankshaft position sensor p/n
Bulletin Number: PS-138 Bulletin Date: 05-01-2010
Component:
Electrical system
Summary
Kia: pitstop-no driveability complaints. some vehicles with 3.5l produced prior to 4/8/10 may set a p0300 dtc with no indication of engine roughness or mis-fire. during vehicle investigation and testing the crankshaft position sensor p/n
Bulletin Number: PS-138 Bulletin Date: 05-01-2010
Component:
061000 engine and engine cooling:engine
Summary
Kia: pitstop-no driveability complaints. some vehicles with 3.5l produced prior to 4/8/10 may set a p0300 dtc with no indication of engine roughness or mis-fire. during vehicle investigation and testing the crankshaft position sensor p/n
Bulletin Number: PS-138 Bulletin Date: 05-01-2010
Component:
110000 electrical system
Summary
Kia: pitstop-no driveability complaints. some vehicles with 3.5l produced prior to 4/8/10 may set a p0300 dtc with no indication of engine roughness or mis-fire. during vehicle investigation and testing the crankshaft position sensor p/n
Bulletin Number: TSB-058 Bulletin Date: 04-01-2010
Component:
Exterior lighting
Summary
Kia: exterior bulb replacement. provides information relating to vehicles built that may experience reduced life for some of the exterior bulbs. even though a customer's initial concern is only in regards to a single bulb, its recommended
Bulletin Number: TSB-058 Bulletin Date: 04-01-2010
Component:
120000 exterior lighting
Summary
Kia: exterior bulb replacement. provides information relating to vehicles built that may experience reduced life for some of the exterior bulbs. even though a customer's initial concern is only in regards to a single bulb, its recommended
Bulletin Number: TSB-062 Bulletin Date: 03-01-2010
Component:
Air bags
Summary
Kia: caution during airbag control unit servicing. describes precautions necessary during airbag control unit (acu) related diagnosis/repair/replacement to prevent accidental airbag deployment during servicing. as an added safety feature
Bulletin Number: TSB-062 Bulletin Date: 03-01-2010
Component:
Air bags:frontal:sensor/control module
Summary
Kia: caution during airbag control unit servicing. describes precautions necessary during airbag control unit (acu) related diagnosis/repair/replacement to prevent accidental airbag deployment during servicing. as an added safety feature
Bulletin Number: TSB-062 Bulletin Date: 03-01-2010
Component:
140000 air bags
Summary
Kia: caution during airbag control unit servicing. describes precautions necessary during airbag control unit (acu) related diagnosis/repair/replacement to prevent accidental airbag deployment during servicing. as an added safety feature
Bulletin Number: TSB-062 Bulletin Date: 03-01-2010
Component:
141100 air bags:frontal:sensor/control module
Summary
Kia: caution during airbag control unit servicing. describes precautions necessary during airbag control unit (acu) related diagnosis/repair/replacement to prevent accidental airbag deployment during servicing. as an added safety feature
Bulletin Number: SC-079 Bulletin Date: 02-01-2010
Component:
Electrical system:fuses and circuit breakers
Summary
Kia: in some vehicles with 2.4l engine produced 10/23/09-12/14/09 and vehicles with 3.5l engine produced 10/23/09-01/21/10, an ems connector may not have been properly snapped into place. kia has identified two field vehicles which did no
Bulletin Number: SC-079 Bulletin Date: 02-01-2010
Component:
115000 electrical system:fuses and circuit breakers
Summary
Kia: in some vehicles with 2.4l engine produced 10/23/09-12/14/09 and vehicles with 3.5l engine produced 10/23/09-01/21/10, an ems connector may not have been properly snapped into place. kia has identified two field vehicles which did no
Recall Number: SC098 Recall Date: 04-01-2013 Affected Vehicles: 623,658
Component:
Service brakes, hydraulic:switches:brake light
Summary:
Kia motors corporation (kia) is recalling certain model year 2007-2010 rondo and sportage, model year 2007-2011 sorento, model year 2007 sedona, model year 2010-2011 soul, and model year 2011 optima vehicles. the stop lamp switch in the affected vehicles may malfunction. a malfunctioning stop lamp switch may cause the brake lights to not illuminate when the brake pedal is depressed or may cause an inability to deactivate the cruise control by depressing the brake pedal. additionally, a malfunctioning stop lamp switch may also result in intermittent operation of the push-button start feature, affect the operation of the brake-transmission shift interlock feature preventing the shifter from being moved out of the park position and causing the electronic stability control (esc) malfunction light to illuminate.
Consequence:
Failure to illuminate the stop lamps during braking or inability to disengage the cruise control could increase the risk of a crash. additionally, when the ignition is in the 'on' position, the transmission shifter may be able to be moved out of park without first applying the brake. this may lead to unintentional movement of the car which may increase the risk of a crash.
How to Fix:
Kia will send an interim notification to owners in may 2013. when parts are available, owners will receive a second notification and dealers will replace the stop lamp switch, free of charge. owners may contact kia at 1-800-333-4542. kia's recall campaign number is sc098.
Recall Number: SC098 Recall Date: 04-01-2013 Affected Vehicles: 623,658
Component:
Exterior lighting:brake lights:switch
Summary:
Kia motors corporation (kia) is recalling certain model year 2007-2010 rondo and sportage, model year 2007-2011 sorento, model year 2007 sedona, model year 2010-2011 soul, and model year 2011 optima vehicles. the stop lamp switch in the affected vehicles may malfunction. a malfunctioning stop lamp switch may cause the brake lights to not illuminate when the brake pedal is depressed or may cause an inability to deactivate the cruise control by depressing the brake pedal. additionally, a malfunctioning stop lamp switch may also result in intermittent operation of the push-button start feature, affect the operation of the brake-transmission shift interlock feature preventing the shifter from being moved out of the park position and causing the electronic stability control (esc) malfunction light to illuminate.
Consequence:
Failure to illuminate the stop lamps during braking or inability to disengage the cruise control could increase the risk of a crash. additionally, when the ignition is in the 'on' position, the transmission shifter may be able to be moved out of park without first applying the brake. this may lead to unintentional movement of the car which may increase the risk of a crash.
How to Fix:
Kia will send an interim notification to owners in may 2013. when parts are available, owners will receive a second notification and dealers will replace the stop lamp switch, free of charge. owners may contact kia at 1-800-333-4542. kia's recall campaign number is sc098.
Recall Date: 10-06-2011 Affected Vehicles: 2,398
Component:
Equipment
Summary:
Curt manufacturing is recalling certain tow package wiring harnesses, part number 56024, that connect tow vehicle lighting circuits to trailer lighting circuits sold for use on certain model year 2009 through 2011 hyundai veracruz and kia sorento vehicles. the units are not water-tight and moisture can seep into the converter module and defeat the module's internal circuit protection.
Consequence:
Without the circuit protection, the module can overheat possibly resulting in a fire.
How to Fix:
Curt manufacturing will notify owners and replace the tow package wiring harness. the remedy will be performed free of charge. the safety recall began on october 17, 2011. owners may contact curt manufacturing at 1-715 831-8713.
Recall Number: SC089 Recall Date: 04-25-2011 Affected Vehicles: 12,690
Component:
Power train:driveline:driveshaft
Summary:
Kia is recalling certain model year 2011 sorento 2wd vehicles equipped with automatic transmissions and 2.4l engines manufactured from the start of production through may 22, 2010. the intermediate shaft may suffer from noise and excessive wear due to a misalignment of the intermediate shaft with the right side output gear. continuing to drive the vehicle in this condition leads to the development of a whirring/whining noise and can eventually cause damage to the automatic transmission.
Consequence:
Damage to the transmission may cause loss of motive power, increasing the risk of a crash.
How to Fix:
Dealers will replace the right side output gear and intermediate shaft free of charge. the safety recall is expected to begin during may 2011. owners may contact kia at 1-800-333-4542.
Recall Number: SC087 Recall Date: 11-24-2010 Affected Vehicles: 7,697
Component:
Service brakes, hydraulic:foundation components:disc:caliper
Summary:
Kia is recalling certain model year 2011 sorento vehicles manufactured from september 14, 2010, through october 4, 2010. some of the rear brake calipers may not have been properly machined.
Consequence:
As a result, brake fluid will leak, followed by illumination of the malfunction indicator light indicating the brake fluid level is low and should be checked, then a soft or spongy brake pedal feel, and if not serviced, reduced braking power which could increase the risk of a crash.
How to Fix:
Dealers will inspect the rear calipers and replace it if necessary free of charge. the safety recall began on december 10, 2010. owners may contact kia consumer assistance center at 1-800-333-4542.
Recall Number: SC083 Recall Date: 08-31-2010 Affected Vehicles: 35,185
Component:
Electrical system:wiring
Summary:
Kia is recalling certain model year 2010 soul and model year 2011 sorento vehicles manufactured from september 7, 2009 through july 30, 2010. a limited number of wiring harnesses supplied by jci and used for the lighting in the kia soul vehicle's advanced lighting speakers, located in the front door trim panels, and the kia sorento vehicle's interior accent illumination, located in the front and rear door trim panels, may have been improperly soldered.
Consequence:
When the lights are illuminated under certain conditions, an electrical short may occur that can result in a fire.
How to Fix:
Dealers will replace the wiring harnesses for the lights in the kia soul vehicle's advanced lighting speakers, and the wiring harness for the kia sorento vehicle's interior accent illumination. this service will be performed free of charge. the safety recall began on september 13, 2010. owners may contact kia consumer assistance center at 1-800-333-4542.
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